Quality has always a component of subjective perception, but the percentage of outages is really undeniable. The code quality, thou, is in my opionion improving, not decreasing. When I think, what I did with Claude 6 months ago, and what I do with it now... Ask someone in the late 90s, how his experience with Windows 1995 changed, not to dare to ask, if it improved... We see a unimaginable fast-paced development compared to anything else ever before imo.